MEDIATION SERVICES

Mediations via Zoom |2,000 Cases Settled |Live Online Calendar |Trained at Harvard Business School’s Negotiation Mastery Program

Michelle DeSantis – Harvard-Trained Negotiator & Experienced Mediator

Michelle DeSantis is a full-time mediator with over 2,000 case resolutions across county, civil, and family matters. She is known for a results-driven, collaborative style grounded in empathy and reality testing, guiding parties toward durable agreements.

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 She has successfully worked with organizations such as State Farm, GEICO, Wells Fargo, and American Express, in addition to homeowner associations and small to mid-sized businesses. Her expertise encompasses insurance and consumer claims, community and HOA conflicts, family and divorce matters, as well as business and contract disputes.

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She has completed advanced conflict resolution training at Eckerd College and her expertise is further honed through certification at Harvard Business School's Negotiation Mastery Program, where she was among 434 global professionals to attend the program. Committed to continuous growth, she actively enhances her skills through regular attendance of CMEs, annual attendance at the Family Law Review Course in Orlando, and active membership in the Association of South Florida Mediators and Arbitrators, ensuring she remains at the forefront of her field.​